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Can an EPC be challenged or appealed if I believe the rating is incorrect?

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  • Can an EPC be challenged or appealed if I believe the rating is incorrect?

Yes, an EPC (Energy Performance Certificate) can be challenged or appealed if you believe the rating is incorrect.

Here’s how you can do it:

1. Review the EPC Report Thoroughly

  • Start by examining the recommendation report that accompanies the EPC.

  • Check if the construction details, heating systems, glazing, insulation, and other listed information match your property.

2. Contact the Assessor or Company

  • Reach out to the EPC assessor who conducted the survey. You can find their contact information on the certificate.

  • Discuss the areas you believe are incorrect. They may re-check the details and explain the reasoning behind the rating.

3. Request a Reassessment

  • If the assessor does not agree or if you’re still not satisfied, you can:

    • Hire a different accredited EPC assessor for a second opinion.

    • Submit new evidence, like invoices for insulation, windows, or heating system upgrades.

4. Lodge a Formal Complaint

  • If the issue remains unresolved, you can lodge a complaint with the accreditation scheme the assessor is registered with.

  • Accreditation schemes are listed on the EPC itself (e.g., Stroma, Elmhurst, etc.)

5. Contact the Government’s EPC Helpdesk

  • In the UK, you can contact the Department for Levelling Up, Housing and Communities (DLUHC) or visit the official EPC Register for further guidance.


Tip for Landlords and Sellers:

Having a lower EPC rating can affect your ability to sell or rent your property, especially under Minimum Energy Efficiency Standards (MEES). If you suspect an error, it’s best to act quickly.

If you need help reviewing your EPC or booking a reassessment, you can contact:

📞 Call Us: +447741 812864
📬 Email: info@urgentepc.co.uk
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