Yes, an EPC (Energy Performance Certificate) can be challenged or disputed if you believe it is inaccurate. Here’s what you can do:
🔍 1. Review the EPC Details
Start by thoroughly reviewing the certificate and its recommendation report. Check for:
Incorrect property details (e.g., floor area, heating system)
Missing insulation or energy-saving measures you know are present
Incorrect building type classification
🗣️ 2. Contact the Assessor
If you find discrepancies, contact the EPC assessor who issued the certificate. Their contact information will be listed on the EPC. You can:
Request clarification
Ask for a reassessment
Provide evidence (receipts, photos, documentation)
📝 3. Provide Supporting Evidence
Gather and submit evidence such as:
Building plans
Invoices for insulation, double glazing, or heating upgrades
Photos showing the existence of energy-efficient features
📩 4. Submit a Complaint (If Needed)
If the issue isn’t resolved, you can file a formal complaint with the accreditation scheme the assessor belongs to. The scheme’s name is on the certificate. They can:
Investigate your claim
Order a reassessment if necessary
🧠 5. Consider a New EPC
If corrections can’t be made and you strongly disagree with the results, you can commission a new EPC from another accredited assessor to get an accurate rating.
Need Help?
If you’re based in London, Urgent EPC offers fast and reliable EPC assessments. You can also explore:
📞 Call Us: +447741 812864
📧 Email: info@urgentepc.co.uk
