An Energy Performance Certificate (EPC) is a crucial document for anyone selling, renting, or constructing property in the UK. However, if you believe your EPC rating is inaccurate, you have the right to challenge it. This guide explains the steps to dispute an EPC rating, the supporting documentation required, and your rights as a property owner or landlord.
What Is an EPC Rating?
An EPC rates your property’s energy efficiency on a scale from A (most efficient) to G (least efficient). It’s based on factors such as insulation, heating systems, lighting, and glazing. This rating affects everything from tenant appeal to regulatory compliance under MEES (Minimum Energy Efficiency Standards).
When to Dispute an EPC
You may wish to dispute an EPC if:
You believe there’s been a calculation error.
Recent upgrades (e.g. loft insulation, new boiler) weren’t considered.
The assessor used outdated or incorrect information.
You received a surprisingly low rating without justification.
Step-by-Step Guide to Disputing Your EPC Rating
1. Contact Your EPC Assessor First
Reach out to the original energy assessor who carried out the inspection. Clarify any points and request a breakdown of how the rating was determined.
2. Gather Supporting Evidence
If your property has undergone improvements, gather:
Installation certificates
Photographs of upgrades
Receipts or invoices
Building Regulation compliance documents
3. Request a Formal Review
If your concerns aren’t resolved, submit a complaint to the accreditation scheme that the assessor is registered with. The assessor’s details and scheme (e.g. Stroma, Elmhurst) are listed on your EPC report.
4. Commission a New EPC (Optional)
As a last resort, consider obtaining a second EPC assessment from a different, accredited energy assessor. This option is often the quickest way to receive an updated rating—especially when urgent, such as during a sale or tenancy.
Your Legal Rights
Under UK law, you have the right to a fair and accurate EPC. While there’s no direct appeal system through the government, the accreditation body is obligated to investigate disputes and, if necessary, take corrective action.
Helpful Tips for Avoiding EPC Discrepancies
Be present during the assessment and highlight recent upgrades.
Provide all available documentation up front.
Use an experienced, certified EPC provider like Urgent EPC to ensure accurate ratings and fast service.
Need Help with Your EPC?
Whether you need a Same-Day EPC in London or want to improve a poor rating, our qualified team is ready to assist.
📞 Contact Us
Phone: +447741 812864
Email: info@urgentepc.co.uk
