Booking an Energy Performance Certificate (EPC) survey is essential when selling, renting, or improving a property. To ensure you get accurate and actionable results, it’s important to communicate effectively with your EPC assessor. At Urgent EPC, our certified assessors provide professional guidance, but here’s a guide on the top questions every property owner should ask before the survey.
1. Are You a Certified EPC Assessor?
Always confirm that your assessor is fully certified and accredited. Only certified professionals can issue valid EPCs recognized by UK authorities.
Why it matters: Ensures your certificate is legally valid and accurate.
At Urgent EPC, all our assessors are certified and experienced.
2. What Information Do You Need From Me?
Ask which documents or property details you need to provide, such as:
Floor plans
Heating system specifications
Insulation details
Window types and glazing
Providing accurate information speeds up the survey and improves rating accuracy.
3. How Long Will the Survey Take?
Understand the survey timeline, especially if you need the EPC for a sale or rental deadline.
Typical residential surveys take 45–60 minutes.
Commercial or industrial properties may take longer due to complexity.
For urgent requirements, check out our same-day EPC service.
4. Will You Provide Recommendations for Improvement?
Ask if the assessor will include energy-saving suggestions in the report.
Recommendations may include insulation upgrades, heating improvements, or lighting enhancements.
Helps you plan future energy efficiency improvements and potential cost savings.
5. How Is the EPC Rating Calculated?
Understanding the methodology helps you interpret the rating. Questions to ask include:
How do floor plans and room orientation affect the rating?
How is heating and insulation efficiency measured?
Are renewable energy systems considered?
6. Are There Any Limitations to the Survey?
Some properties, such as heritage or industrial buildings, may have restrictions or require additional checks. Ask about:
Limitations due to property type
Areas not accessible for inspection
Data assumptions made during the survey
Learn how specialized surveys work with our residential EPC services.
7. How Will I Receive the EPC Report?
Clarify the delivery format:
Digital certificate via email
Printed copy for legal requirements
Timeline for receiving the final report
8. Cost and Payment Details
Confirm upfront pricing to avoid surprises. At Urgent EPC, we offer transparent options via our pricing plan.
9. Call to Action
Asking the right questions ensures a smooth EPC survey and accurate, actionable results. Book your certified EPC survey today with Urgent EPC for professional guidance and fast certification. Contact us via our contact page to schedule your survey.
Book Your EPC Today
Secure your EPC is quickly and professionally with Urgent EPC.
👉 Contact us now to get started.
Enhance your property’s value, reassure buyers, and ensure legal compliance with a fast, certified EPC survey from Urgent EPC.
📞 Call: +447741 812864
📧 Email: info@urgentepc.co.uk




